Tag: Project Management

10

Jun2015

Saving 30% and what we learnt during UAT

June 10, 2015

Did you know that 30% of a project budget can be saved if User Acceptance Testing is done right? This is what we learnt.... Read More

11

Jul

8 things I’ve learned about using Social Networks

I’ve invested a lot of time and reading this year in understanding how I could better leverage social media platforms. This post is not written to ...

May

A modern day salesperson living in a changing world

Late last year I was looking around the office at my fellow sales colleagues and realised that unless I ...

May

Traditional IT Metrics Don’t Work For CX Management

I saw a great slide the other day that drove home to me the difference between traditional IT SLA’s and how they don’t translate into ...

May

Navigating those first 90 days in a new Sales role. My framework for Sales success.

There are a number of key attributes that make a great sales person. They need very finely tuned communication and interpersonal skills, need to be persistent, ...

Dec

To improve customer experience, first you need to measure it

Successful companies understand that they are in the business of customer experiences. And a great customer ...