I was having breakfast this morning at a local Italian deli and was just blown away with how authentic, honest and delicious the food was. Put simply it was spectacular.
Which reminded me of the fact that there really are pockets of excellence ... Read More
So what does great customer service mean to me? Well you don’t have to look far to see what it doesn’t mean.
Whether it be having to follow-up on that request to a colleague time and time again before they give you ... Read More