The Advisory Hub team takes a slightly different approach to utilising particular methodologies. Unlike other firms that are wedded to established systems and methodologies and arms-length delivery, our approach is collaborative, flexible and personal.
Our approach ensures that:
- Management is aware of all activities related to the project
- Proper and thorough communication occurs between the staff and customer
- Customer expectations are effectively managed
- Projects are completed within cost and schedule constraints
- Projects are completed in compliance with an Agency’s existing Methodology, if applicable
Our approach is based on the principle of “best practice”, incorporating processes and techniques that are appropriate for the environment, culture, and special conditions found in the client organisation.
Our processes and procedures provide a disciplined, iterative approach to initiating, planning, controlling, and reporting of the tasks and responsibilities of every project we undertake.
Our goal is to ensure the production of high-quality products that meet the needs of our clients, within a predictable schedule and budget, making the best use of time, techniques, and people.
The Advisory Hub Project Management methodology begins with the PMI framework and tailors it to meet our customer’s needs and unique business environment.
Fundamental to our methodology are the five (5) pillars of successful project management:
- Scope Definition
- Project Management Plan (PMP)
- Requirements Traceability Matrix (RTM)
- Risk Management
- Change Management
Supportive of these initiatives is the incorporation of the Rational Tool Application Suite for providing the tools required to streamline and automate the PM processes.
Ensuring that these artifacts and activities are properly developed and communicated is responsibility of The Advisory Hub Project Manager (PM).
All of our PMs are either PMI-Certified or Prince 2 Practitioner Project Managers.
Business Process Improvement
By applying Business Process Model and Notation (BPMN) principles in our approach to process mapping and improvement, we are able to deliver simple, manageable and more easily understandable business process improvement.
Coupled with active stakeholder engagement, we deliver a common framework to represent complex interactions in a logical, highly visible and objective way, defining where key touch points exist and providing the project team with a common decision making framework.
Stakeholder engagement is a key principle of The Advisory Hub’s approach to delivering quality outcomes and is built into every project phase we deliver.
Rather than conduct our stakeholder engagement in an ad hoc or intuitive way, we approach it strategically by developing a plan, understanding risks and contingencies, and by documenting clear objectives, milestones and evaluation methods.
This has allowed us to embed stakeholder engagement into our change management processes at every stage of our delivery.
The Advisory Hub’s approach to risk management focuses on identifying the cost, schedule, and performance risks to a system or project outcome through our risk discovery, followed by a detailed and robust plan of proactive and corrective actions associated with managing negative outcomes, responding if they occur, and ensuring issues do not reoccur.
The risk management plan is tailored to the scope and complexity of individual projects and is operationalised in a structured way to ensure that project outcomes are not compromised. Regardless of outcome or project phase, our risk management approach specifies risk identification processes, impact assessments and risk prioritisation, mitigation planning and progress monitoring, within the framework of our quality assurance methodology.
The Advisory Hub’s Quality Assurance approach is based on the principles of ISO 9000 and provides a framework for improved performance.
Our approach to quality controls is based on having clearly defined, repeatable processes, techniques and templates. TAH delivers its quality assurance through the Plan, Do, Check, Act approach, which is a model for continuous improvement and is applied across all of our engagements and deliverables, including when we start a project, when reengineering or improving a business process or system and when implementing any change.
Value Add Approaches
The Advisory Hub is able to deliver a number of additional value adding services to Project and Programme Management services. These include business analysis; change management; business readiness; vendor management; IT engagement; procurement management, governance; learning and development programs; coaching and mentoring programs; performance management; and system testing and implementation.